Frequently asked questions

I'd like a custom painting, where do I start?


One of the things I find great joy in is creating custom commisions. Please fill out an inquiry form so that we can connect and chat more.




How can I find out about pricing for my potential commision?


To hear more about pricing and what a custom painting would entail, please fill out my inquiry form so I can send you some more information about the process.




Can I order a print in a larger or smaller size?


Yes! If you see a piece of artwork that you really love but wanting a different size, please reach out to inquire about it.




When will I recieve my artwork once purchased?


U.S SHIPPING: Please allow 8-10 business days for shipping. INTERNATIONAL: Please allow 14-20 business days for shipping. *If you see an item in the shop that has a "pre-order" icon, please allow up to two extra weeks from when you make your order. *





How do I make an order for a commisioned piece?


First things first, check out "Commisions" on my website for clear instructions. If that wasn't clear enough, either email me, or you can fill out the inquiry form on my website. Once I hear from you, we will be able to begin the process of chosing colors, and making sure you will love your artwork!




How can I find out about pricing for my potential commision?


To find out my pricing, email me or fill out my inquiry form under contact. I will send you a clear price list. If a specific size that you are wanting is not mentioned, I will be able to send you a personalized quote.




Can I order a print in a larger or smaller size?


Yes! If you see a print on my website that you really love but are just wanting it in a different size, email me and reacch out and I will be able to make that happen. Please give an additional two weeks for such an order to be placed and shipped.




How long does it take to finish my commisioned piece?


Generally up to 7-10 weeks. This is something I really like to discuss with each client individually. If there is a specific date or timeline that you are looking at, I love to accomodate and try my best!




How long does shipping take for prints and artwork from the shop?


U.S SHIPPING: From when you've made your purchase, it should take 8-10 business days. INTERNATIONAL: From when you've made your purchase, it should be take anywhere from 1-3 weeks. *If you see an item in the shop that has a "pre-order" icon, please allow up to 2 extra weeks from when you make your order. It takes time to scan and make the prints.*





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© 2018 by Chaya Marrus-Toron

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